Frequently Questions & Answers

Question: IS ONLINE QUR’AN TEACHING HELPFUL?

Answer:

Online teaching is very effective, since it provides 1 on 1 dedication to each student. Further for your satisfaction you can avail 3 days free trial to decide if you like to continue with us.

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Question: AFTER THE LESSON HOW WILL I DO THE REVISION?

Answer:

After every session we will be sending you recorded video of your live lesson that would help you revising the lesson.

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Question: WHAT IF, WE ARE NOT COMPUTER EXPERT?

Answer:

You do not need any computer expertise to take lessons only basic familiarity with computer and internet is enough. We have Internal IT departments for fast and efficient support, that will be assisting you through the basic installation of the software and operating.

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Question: DO YOU ONLY TEACH QURAN?

Answer:

No, we also teach other courses such as Kalima, Sala’at and Dua’s etc.

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Question: WHAT IF, I AM WAITING ONLINE AND MY TUTOR IS NOT THERE?

Answer:

Al – Quran Learner has a very strict policy to follow the scheduled timings. Please, call us on the number provided or send an email to admin@alquranlearner.com Strict action will be taken from management to avoid such inconvenience.

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Question: DO I NEED CREDIT CARD INFORMATION FOR TRIAL CLASSES?

Answer:

No, You are not required to give credit card information for trial lessons.

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Question: WHAT PAYMENT METHODS DO YOU ACCEPT?

Answer:

We accept PayPal and all major Credit cards , Mastercard, Visa and Payoneer are accepted and Bank Deposit for specific Countries.

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Question: IS THERE ANY OFFLINE PAYMENT METHOD?

Answer:

Yes, you can make payment with Bank transfer, Bank transfer available for specific countries.

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Question: DO I HAVE TO GIVE CREDIT CARD INFORMATION TO ANY ONE?

Answer:

No. You are not required to give credit card information to anyone. We encourage using secure online method.

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Question: WHAT IF, I WANT TO CANCEL MY CLASSES?

Answer:

You may cancel your subscription any time by giving 1 month notice.

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Question: WHAT DO I NEED TO TAKE LESSONS?

Answer:

You will only require (a) PC or Laptop (b) Internet Connection (c) Headphone & Mic. For more details please view “How it works” section on our website.

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Question: WHAT IF, I WANT TO CANCEL MY CLASSES?I DO NOT WANT TO SHARE MY PERSONAL SKYPE ID?

Answer:

Classes are conducted on the Virtual Classrooms. The virtual classroom is a shared online space where the learners and the tutor work together simultaneously.

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Question: WHAT DO I NEED TO TAKE LESSONS?WHICH CURRENCIES DO YOU ACCEPT?

Answer:

We accept US Dollar (USD), Euros (EUR), Sterling Pounds (GBP), Emirates Dirham (AED), Canadian Dollar (CAD) and Pakistani Rupees (PKR).

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